Dev Work Consulting, LLC
Bethlehem, Pennsylvania
Amazon Connect and AWS serverless consultancy.
About
I design, build, and migrate cloud contact centers on Amazon Connect. That includes the serverless integration work that sits around them: APIs, eventing, data paths, and the supporting AWS services that keep the contact center reliable in production.
Services
- Amazon Connect implementation and migration
- Lex V2 conversational IVR
- Serverless integration with Lambda, API Gateway, DynamoDB, EventBridge, and Kinesis
- Infrastructure as code with AWS CDK
Credentials
AWS Certified Solutions Architect Professional. Five years delivering on Amazon Connect. Currently delivering on a federal contact center program.